We offer personalised items, supportive care products, tools, and custom-made designs. Our product range will continue to grow over time.
No. Some products are personalised, while others are standard items or tools. Each product page clearly explains what can be customised.
No. Our supportive care products are not licensed medical devices. They are designed to provide comfort, organisation, or everyday support.
Products are tested in real-world scenarios by real people, including our family, Olivia, and members of The Olivia Foundation community.
Some products are suitable for children. Where applicable, this will be clearly stated on the product page along with any guidance.
Yes. Products are designed and manufactured in-house using professional equipment and processes.
We use durable, carefully selected materials chosen for longevity, function, and finish. Materials vary by product.
Yes. Alongside personalised and care-focused products, we also offer practical tools designed for everyday use.
Yes. We regularly develop and introduce new products based on customer needs and feedback.
Absolutely. We welcome ideas and feedback and may be able to develop custom or future products.
Both. Some products are made to order, while others are held in stock. This is clearly stated on each product page.
Most orders are completed within a few days. Made-to-order items may take slightly longer.
Stock items can be cancelled within 24 hours of purchase. For personalised items, cancellation depends on whether production has started.
If production has not begun, we will always try to accommodate changes where possible.
Personalised items are not returnable unless they are faulty. Faulty items will be replaced in line with our terms and conditions.
Please contact us as soon as possible. We will work with you to resolve the issue quickly and fairly.
Yes. All prices include VAT at the standard rate unless clearly stated otherwise.
Yes. We ship orders throughout the United Kingdom.
Yes. International shipping is available on request. Please contact us for a quote before ordering.
You can contact us via our website or email, and we aim to respond promptly.
InkSpire is a UK-based creative manufacturing brand focused on personalised, supportive, and practical products.
Yes. InkSpire is a subdivision of Norgroup Ltd, an established UK manufacturing business.
InkSpire was created as a consumer arm of Norgroup Ltd to offer products directly to individuals at better value.
By designing and manufacturing in-house and selling direct to consumers, we reduce unnecessary mark-ups.
Yes. InkSpire is part of a family-led business built on care, creativity, and purpose.
The Olivia Foundation is a charitable initiative supporting children and families facing medical and life challenges.
InkSpire is a strategic partner, supporting the design, development, and manufacture of their products.
Yes. Many of our products are designed with accessibility, comfort, and real-world use in mind.
We are based in the UK and serve customers nationwide.
We combine professional manufacturing with a personal, empathetic approach, creating products with real purpose.